Last updated: February 12, 2024
When processing your personal data, we comply with Estonian and European Union legislation.
Data processing is any kind of operation which includes the collection, storage, modification and preservation of data. The processing of personal data requires explicit consent or lawful rights. The prerequisite for the provision of customer services is the customer’s consent to the terms of the contract.
We use this data for the purpose for which we collected the data and to the extent necessary to achieve that purpose.
The composition of personal data collected depends on which specific services you are using, what kind of data is needed to provide them, the extent to which data is being transmitted to us for this purpose (e.g., ordering a service). When collecting data, we adhere to the principle of collecting as little data as needed, i.e., we only collect data that is necessary for attaining an objective.
COPI collects data from its clients related to work tasks for the provisions of services: name, phone number and e-mail address.
GDPR protected data:
Basic personal data: full name, phone number, and e-mail address.
We collect personal data in the following ways:
- we receive your data when you order services or goods, send us an information inquiry, and in other similar situations;
- we also receive personal data from other sources (e.g., from official documents what you have sent us), if this is necessary to achieve a purpose.
Compliance with the obligations arising from the law stipulates data processing that we are required to conduct, as we as a service provider/merchant are required to do so by law.
COPI does not share your personal data with companies, organizations or persons outside COPI and it’s team without your consent. COPI team includes entities and employees related to providing services requested by the client.
At COPI, lawful specialists process the personal data of clients. Personal data is necessary for the provision of services and, according to the client’s request/ services, to present to authorities.
If the customer has any questions regarding the use of his or her personal data, they can contact COPI by e-mail: info@copi.agency.
If data processing is necessary for the performance of an obligation arising from law, we in COPI cannot decide on the collection of such personal data, nor can you.
We will store your personal data until the legal obligation stipulates that we do so.
The company has minimized the possibility of leakage of personal data, and all security measures have been taken into use.